Contents To create a folder: 1 Open your Mailbox, or a container where you have permission to create folders. 2 Choose New Folder from the Create field. You are asked to select a folder template. The template Copy View Properties copies the layout of the container in which you are creating this folder. Exception If you are creating a folder in your Mailbox, you aren't asked to select a template. A standard folder is created automatically. 3 Select the template you want your folder to use. 4 Select the folder. 5 Click Rename. 6 Type the folder name. After your folder has been created, you can: • open it to customize the view • update folder properties on the Info form.