 NoteWe assume that your connection is already set up and working properly. We only discuss how to tell FirstClass about your connection. If you don't know what connection type to use after reading this help, contact your administrator.
Types of connections
These are the ways you can connect to a FirstClass server:
local network |
Your computer is plugged into a high-performance local area network (LAN) that allows you to communicate with any other computer within the network. This is the most common method for people connecting from medium- to large-sized businesses. You may also hear the term TCP/IP applied to this type of connection. |
Internet |
Your computer connects to the server through the Internet. There are several levels of Internet connections: |
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high-speed Internet |
An Internet connection that is fast and causes few problems. It may use a cable or DSL modem. |
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Internet |
A basic Internet connection that is not always reliable (you get errors and disconnects). |
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dialup Internet |
A connection that dials up to connect to the Internet. |
modem |
 Only applies to Windows.Your computer connects directly to the server through a modem. The modem used by your computer uses a telephone line to communicate with a modem at the server site. There are several types of modem connections, including ISDN. You may also hear the term TAPI for your type of connection. |
Where information is saved
Depending on your connection type, when you configure a connection, you supply information on one or two forms:
Service Setup |
Contains information such as the server address. This information is stored in your settings file. |
Configure Connection |
Contains information about your connection protocol (how your computer connects to the server). This information is stored in the appropriate .fcp file. There is one .fcp file for each connection protocol. Normally, all settings files that use the same connection protocol obtain their connection information from the same .fcp file. The .fcp files are located in the FirstClass FCP folder. |
Connections supported by default
By default, only local network and Internet connections are supported by the FirstClass client. If you are using Windows and have a modem connection, you must install files that support your protocol. These files are available from the Downloads section of our web site.
Download the appropriate .fcp file to the FirstClass FCP folder.
If you are going to use a modem, you must also download the appropriate modem file (.mdm) to the FirstClass Modems folder.
Information on specific connections
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